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We ship parcel sized orders using carrier services like Fedex or, where it will result in a quicker delivery, we may dispatch orders from our inventory held in Amazon warehouses. Pallet sized and bulk deliveries are sent out using specialist LTL delivery services.
Orders completed before 9am EST are generally dispatched the same day, orders after 9am are sent out the following day, weekends and holidays excepted. There is no weekend service for carrier deliveries. Packages leaving our stores on Saturdays, Sundays or national holidays do not reach the carrier until the next working day.
Our website uses secure technology. All payments are conducted off-site directly with our payment portal providers, Stripe or Paypal. We do not see, collect or store any payment card or bank details.
Returns can only be arranged without cost if goods are incorrectly supplied or damaged. In other cases, if notified within 14 days of delivery, goods may be returned for refund. Return carriage costs will be your responsibility. Goods cost will be refunded subject to receipt in an undamaged, saleable condition. In all cases please contact us first to make suitable arrangements.
The StrataRise® ranges of fixed and height adjustable supports, cradles, pedestals and risers provide ideal solutions for the easy leveling of support beams for floors, decks and paving slabs in a variety of application situations. StrataRise® products are ideal for both indoor and outdoor use providing for fast and effective leveling for installations on flat or sloping surfaces.